FAQ
Sizing & Fit
What size should I order?
Follow our true-to-fit Size Guide for the right fit.
What if my boots don't fit?
If they don't fit, we'll exchange them for the correct size — see Returns & Exchanges below for details.
Materials & Care
What are FACT. boots made of?
The upper is 1.6mm smooth leather, chrome tanned. The liner is thin skived leather. The insole is molded PU with a leather top, and the outsole is a natural/synthetic rubber compound.
How should I care for my leather boots?
Wipe leather down regularly with a soft, dry cloth and condition periodically to prevent cracking. Leather boots are designed to break in and mold to your foot over time — expect the fit to get better, not worse, with wear.
Break-In
Do FACT. boots need to be broken in?
Yes — wear them consistently for up to two weeks to break them in.
Shipping
Do you offer free shipping?
Yes — we offer free shipping on US orders over $100.
Returns & Exchanges
What is your return policy?
We offer a 30-day return policy for either an exchange or refund.
About the Monkey Boot
Where does the monkey boot come from?
The Monkey Boot's origin story ties back to the 1930s, the Bata Corporation, and the Czech military.